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Privacy Policy

 

This Privacy Policy describes what information MW/TD Inspired, LLC dba Performance Inspired Nutrition and its subsidiaries, if any, (“PI Nutrition”, “us”, “we”, “our”) collect from and about you, what we do with it, and how you can manage it. This Privacy Policy is applicable where it’s posted, and applies to data and information collected through websites we own and/or operate (“PI Websites”), all apps published by PI Nutrition (“PI Apps”), all email newsletters published or distributed by PI Nutrition, all other interactive features and communications provided by PI Nutrition, and to any and all data and information provided by you to PI Nutrition at call centers, events, or promotions, and all data and information provided by you or collected through your customer account, however accessed and/or used, that are operated by us, made available by us, or produced and maintained by us. The PI Websites, PI Apps, and other sources of information above are collectively referred to herein as the “PI Outlets”. Protecting your private information is our priority. This Statement of Privacy applies to https://woocommerce-642164-2655439.cloudwaysapps.com/, and MW/TD Inspired, LLC dba Performance Inspired Nutrition and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MW/TD Inspired, LLC dba Performance Inspired Nutrition include https://woocommerce-642164-2655439.cloudwaysapps.com/, PI Nutrition and pinutrition.com. The PI website is an e-commerce site. By using the PI website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, PI Nutrition may collect personally identifiable information, such as your:

• Your name, address, telephone number, and email address.
• Billing address and shipping address
• Passwords and usernames associated with customer accounts.

PI Nutrition may also collect anonymous demographic information, which is not unique to you, such as your:

• Demographic data such as age, gender, and five digit zip code.
• Device information about your computer, browser, mobile device, or other device that you use to access certain of the PI Outlets. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
• Analytics and usage information about your use of the PI Outlets.
• Additional “traffic data” and log files such as time of visit, date of visit, software crash reports, session identification number, access times, and referring website addresses.
• Other information regarding your visits to and use of the PI Outlets.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services, including your name, bill to address, ship to address, email, and telephone number. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

PI Nutrition collects and uses your personal information to operate and deliver the services you have requested. PI Nutrition may also use your personally identifiable information to inform you of other products or services available from PI Nutrition and its affiliates. Additionally, PI Nutrition may use your information to:

• Process a purchase made online with a credit card.
• Process a return or exchange of a previously purchased item.
• Assist you with questions about products, delivery, billing or other issues.
• Register you for an account for a PI Nutrition event.
• Facilitate an easier, customized online experience when you register or give us your preferences.
• Improve product offerings or services in your area.
• Send email receipts, order confirmations and delivery confirmations.
• Send customized mailings and emails with special offers, information and notices.
• Provide benefits and content for VIP List members.
• Enable posting and follow-up of customer comments, reviews and suggestions.
• Confirm your identity to help prevent fraud or theft.
• Facilitate your participation in communities, forums, or other areas where you contribute content, reviews, or other feedback.
• Administer your participation in a contest, sweepstakes, survey, or other event.
• Evaluate, improve and administer our services, products and programs.
• Utilize services administered or hosted by one of our contracted service providers.

Sharing Information with Third Parties

PI Nutrition does not sell, rent, or lease its customer lists to third parties.

PI Nutrition may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PI Nutrition, and they are required to maintain the confidentiality of your information.

PI Nutrition may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PI Nutrition or the site; (b) protect and defend the rights or property of PI; and/or (c) act under exigent circumstances to protect the personal safety of users of PI, or the public.

Tracking User Behavior

PI Nutrition may keep track of the websites and pages our users visit within PI Nutrition, in order to determine what PI Nutrition services are the most popular. This data is used to deliver customized content and advertising within PI Nutrition to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PI Nutrition. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PI Nutrition website.

Use of Cookies

The PI Websites may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PI Nutrition pages, or register with PI Nutrition site or services, a cookie helps PI Nutrition to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PI Nutrition website, the information you previously provided can be retrieved, so you can easily use the PI Nutrition features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PI Nutrition services or websites you visit.

Security of your Personal Information

PI Nutrition secures your personal information from unauthorized access, use, or disclosure. PI Nutrition uses the following methods for this purpose:

• SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Additional Rights

Depending on where you live, you may have additional rights concerning your data. For more information, please see our California Resident Privacy Policy and Virginia, Colorado, Utah, Connecticut and Nevada Resident Privacy Policy.

Children Under Thirteen

PI Nutrition does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, PI Nutrition may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from PI Nutrition or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from PI Nutrition, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Duration of Data Storage

PI Nutrition will store your data for the duration your account remains open.

Changes to this Statement

PI Nutrition reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

PI Nutrition welcomes your questions or comments regarding this Statement of Privacy. If you believe that PI Nutrition has not adhered to this Statement, please contact PI Nutrition at:

MW/TD Inspired, LLC dba Performance Inspired Nutrition
750 Commonwealth Drive
Warrendale, Pennsylvania 15086Email Address: CustomerCare@pi-nutrition.com
Telephone number: 724-741-0470
Effective as of May 16, 2016
Revised: February 5, 2024

California Resident Privacy Policy
Effective Date: February 5, 2024
Definitions
• Personal information. Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.
• Sensitive personal information. Social security number, driver’s license number, state identification card, passport number, account log-in and password, financial account and password, debit or credit card number and access code, precise geolocation information, race, ethnic origin, religious or philosophical beliefs, union membership, the content of your mail, email or texts other than those communications with us, genetic data, biometric information, health information, and information that concerns your sex life or sexual orientation.
• Sell, sale, or sold. Selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or other means, your personal information to a third party for money or other valuable consideration.
• Share, shared, or sharing. Sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or other means, your personal information to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration.

Your Rights

To process any request below, we must be able to verify your identity. In order to do so, you must provide the information we request as part of the verification process, such as your contact information and an additional identifier based on your relationship with us. Please note, you can designate an authorized agent to make the below requests on your behalf. When you use an authorized agent, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

To submit any of the requests below, you may send us an e-mail to by e-mailing us at CustomerCare@pi-nutrition.com or by contacting us at: PI Nutrition, 750 Commonwealth Drive, Warrendale, PA 15086, Attn: Customer Service. Alternatively, you may call us toll-free at 844-333-0969.

• Right to Know. You have a right to request that we disclose, up to two times per year, what personal information we’ve collected about you.
• Right to Delete. You have a right to request deletion your personal information, subject to certain exceptions.
• Right to Correct. You have a right to ask that we correct the personal information we have about you, subject to certain exceptions.
• Right to Opt-Out of the Sale or Sharing of Your Personal Information. You have a right to opt-out of the sale or sharing of your personal information. You may exercise this right through the submission process above.
• Right to Non-Discrimination. You have a right to exercise the above rights without being discriminated against.

Notice of Collection

• Learn more about the categories of personal information we collect about California residents, please see the general Terms and Conditions above.
• For more information about how we use those categories of personal information, please see the general Terms and Conditions above.
• To learn more about how we disclose categories of personal information, and the categories of third parties with whom we disclose such information, please the general Terms and Conditions above.
• To learn more about how long we keep your information, please see the general Terms and Conditions above.

Collection of Sensitive Personal Information
Several of the categories of personal information described above in the general Terms and Conditions may include sensitive personal information, including:
• Several pieces of information under this category may be considered sensitive personal information, including your social security number, driver’s license number, or state identification number, where applicable.
• Information such as that about your race, ethnicity, gender expression, gender identity, and sexual orientation may be considered sensitive personal information.
• Information such as your account login and password, bank account number and access code, and credit card and debit card number and access code may be considered sensitive personal information.

Notice of Disclosure for a Business Purpose

To learn more about the categories personal information we have disclosed for a business purpose, and the categories of third parties with whom we’ve disclosed such information, please see the general Terms and Conditions above.

Notice of Sale and Sharing

We “sell” or “share” your personal information through the use of certain third-party tools on our PI Websites and PI Apps, including those relating to analytics and advertising. Specifically, we make available certain of your online identifiers and other persistent online identifiers with advertising, analytics, and marketing partners that may be considered a “sale” or “sharing” of your personal information, as defined under California law. We don’t sell or share the personal information or sensitive personal information of any California resident who is 16 years or younger.

Notice of Use of Sensitive Personal Information

We do not use California resident sensitive personal information for any purpose other than is permissible under the CCPA. Specifically, we do not use sensitive personal information of California residents to derive characteristics about California residents.

Notice of Financial Incentive

From time to time, we may offer financial incentives to promote our products and services. These financial incentives may include:
• Discounts, coupons, and special offers when you sign up for our email list, participate in a marketing promotion or sweepstakes, or create an account.
Participation in any financial incentive program is optional. You may withdraw from the program at any time by e-mailing CustomerCare@pi-nutrition.com.

The value of any financial incentive we offer is reasonably related to the value of any personal information you provide to us. We estimate the value of your personal information by considering, without limitation, the expenses we incur from collecting your personal information and/or providing the financial incentive to you, the revenue generated by use of the financial incentive, and any improvements we can make to our products and services based on aggregating information obtained through the financial incentive program.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to CustomerCare@pi-nutrition.com.

Contact Information

PI Nutrition welcomes your questions or comments regarding this Statement of Privacy. If you believe that PI Nutrition has not adhered to this Statement, please contact PI Nutrition at:
MW/TD Inspired, LLC dba Performance Inspired Nutrition
750 Commonwealth Drive
Warrendale, Pennsylvania 15086
Email Address: CustomerCare@pi-nutrition.com
Telephone number: 724-741-0470
Effective as of May 16, 2016
Revised: February 5, 2024

Virginia, Colorado, Utah and Connecticut Resident Privacy Policy
Definitions
• Personal data. Information that is linked or reasonably linkable to an identified or identifiable individual.
• Sensitive personal data. Information that includes data revealing racial or ethnic origin, the processing of genetic or biometric data for the purpose of uniquely identifying an individual or precise geolocation data.
• Sell, sale, or sold. The exchange of personal data for monetary or other valuable consideration.
• Targeted advertising. Displaying advertisements to a consumer where the advertisement is selected based on personal data obtained or inferred from that individual’s activities over time and across nonaffiliated Internet web sites or online applications to predict such individual’s.

Notice of Collection

To learn more about How We Use Your Information above, see the general Privacy Policy above. To learn more about the categories of third parties with whom we may share your personal information, please see the general Privacy Policy above.

Your Rights

To process any request below, we must be able to verify your identity. In order to do so, you must provide the information we request as part of the verification process, such as your contact information and an additional identifier based on your relationship with us. Please note, you can designate an authorized agent to make the below requests on your behalf. When you use an authorized agent, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

To submit any of the requests below, you may send us an e-mail to by e-mailing us at CustomerCare@pi-nutrition.com or by contacting us at: PI Nutrition, 750 Commonwealth Drive, Warrendale, PA 15086, Attn: Customer Service. Alternatively, you may call us toll-free at 844-333-0969.

• Right to Know and Access. You have a right to know whether PI Nutrition is processing your personal data. You also have a right to access such personal data subject to certain exceptions, and obtain a copy of the personal data in a portable format.
• Right to Delete. You have a right to request that we delete your personal data, subject to certain exceptions.
• Right to Correct. You have a right to ask that PI Nutrition correct the personal data it has about you, subject to certain exceptions.
• Right to Opt-Out of the Sale or Targeted Advertising. You have a right to opt-out of the sale or use of your personal data for targeted advertising. You may exercise this right through the submission process above.
• Right to Non-Discrimination. You have a right not to be discriminated against for the exercise of your rights described herein.
• Right to Appeal. You have a right to appeal our denial of any request above. We will respond to your appeal within the timeframe required by law, and provide a written explanation in support of our response and provide additional information as required by law.

Contact Information

PI Nutrition welcomes your questions or comments regarding this Statement of Privacy. If you believe that PI Nutrition has not adhered to this Statement, please contact PI Nutrition at:
MW/TD Inspired, LLC dba Performance Inspired Nutrition
750 Commonwealth Drive
Warrendale, Pennsylvania 15086
Email Address: CustomerCare@pi-nutrition.com
Telephone number: 724-741-0470
Effective as of May 16, 2016
Revised: February 5, 2024

Nevada Resident Privacy Policy

If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information. PI Nutrition does not sell your personal information. However, to request email confirmation that we do not sell your personal information, please send an email to at CustomerCare@pi-nutrition.com or by contacting us at: PI Nutrition, 750 Commonwealth Drive, Warrendale, PA 15086, Attn: Customer Service. Alternatively, you may call us toll-free at 844-333-0969.

Changes to Our Privacy Notice

We may change this Privacy Notice from time to time. Any and all changes to this Privacy Notice will be reflected on this page, and where appropriate provided in person or by another electronic method. Material changes to this Privacy Notice will be posted here, and may be provided via e-mail or another method, as appropriate under applicable law. The last updated date will be stated at the top of this Privacy Notice. You should regularly check this page for any changes to this Privacy Notice.

Contact Information

PI Nutrition welcomes your questions or comments regarding this Statement of Privacy. If you believe that PI Nutrition has not adhered to this Statement, please contact PI Nutrition at:
MW/TD Inspired, LLC dba Performance Inspired Nutrition
750 Commonwealth Drive
Warrendale, Pennsylvania 15086
Email Address: CustomerCare@pi-nutrition.com
Telephone number: 724-741-0470
Effective as of May 16, 2016
Revised: February 5, 2024

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